Contact information

It's always a pleasure to receive your messages. Whether your inquiry is about an order, a product, shipping, or any other matter entirely, our team is here to provide you with the support you need.

Customer Care

Email: support@lumolott.com
Average response time: usually within 24–48 hours, Monday through Friday

Questions About Your Order

So that we may assist you as quickly as possible, please be sure to include your order number in the message you send us.

Other Inquiries

For matters concerning wholesale, collaborations, press, or other general topics, please use the same email address listed above. Your message will then be forwarded internally to the appropriate team.